FAQ

How do I move my documents from v1 to the new version?

  1. Click on the "File" button at top left:

  2. Click on "New" and then "From Old Account":

Why is my text doubled when I save?

If you're using Grammarly, then you may experience doubled-up text in Gingko Writer. I'd like to find a fix, but in the meantime, you can disable Grammarly on gingkowriter.com by following these instructions:

How do I invite collaborators to my documents?

Gingko Writer doesn't support collaboration yet. If this is a needed feature, you can still use the legacy https://gingkoapp.com version for collaboration and tree-sharing.

I am looking forward to adding collaboration to Gingko Writer, but I don't have an estimate on how long it'll take me. I won't disable the old version until well after collaboration is added to the new one though.

How do I make my own custom templates?

If you want to create your own starting point for a type of document, the simplest way is to:

  1. Export your template/starting document as JSON.

Step 1: Export template document as JSON

2. Import it whenever you want to use it as a template.

Step 2: Import your template file

When will the old/legacy version be shut down?

There is no firm date for the shutdown of gingkoapp.com, but rest assured that there will be many reminders and opportunities to move your data to the new version.